Help center — FAQ

Custody Journal is a father-first custody documentation app built to help you keep a clean, chronological record of what happened. You can log incidents, custody exchanges, co-parent communication, school issues, expenses, and supporting files in one place instead of scattering everything across screenshots, text threads, notes, and your camera roll.

The point is simple: give dads a serious record-keeping system they can actually keep up with when custody gets messy.

No. You can start your record by yourself.

That matters because a lot of custody-related tools quietly assume cooperation, and real life does not always work like that. Custody Journal is built so one parent can begin logging facts, saving files, and organizing the timeline without waiting for the other parent to join, respond, or participate.

You can document the kinds of things dads usually end up chasing later when they need the timeline to make sense, including:

• journal entries about incidents or events
• custody exchanges and schedule issues
• co-parent communication notes
• school-related updates
• expenses tied to the case or child
• supporting files and attachments

The goal is not just to store information. It is to keep it organized enough that you can review patterns, dates, and supporting evidence without doing detective work on yourself.

Yes. Custody Journal supports file attachments and document storage so your record is not just text-only.

That means you can keep supporting material tied to the events it belongs to instead of losing it in random folders. The platform also includes encrypted document storage, which is a big upgrade over keeping sensitive custody material scattered across devices or buried in old messages.

No, not by default. Your entries stay in your account unless you intentionally share something.

Custody Journal supports controlled sharing features like co-parent invites or attorney-facing report/document shares, but those are deliberate actions you choose. Nothing is auto-shared with your ex just because you created an account.

Google Sign-In keeps account security simpler and avoids another password to manage for sensitive custody records.

Google handles authentication. Custody Journal handles your custody data. Using Google Sign-In does not mean Google can read your entries.

Yes. You can use Custody Journal on a Free plan and start documenting right away.

The Free plan includes up to 10 journal entries per month. When you hit that limit, the app prompts you to upgrade to keep adding entries. Paid plans include a 14-day free trial so you can test advanced features before committing.

Yes. Custody Journal is built to work on phones, tablets, and desktop browsers.

That matters in real custody situations because documentation often needs to happen right after an exchange, text thread, or incident while details are still fresh.

Yes. Custody Journal includes report generation, date-based summaries, and document sharing tools so you can prepare cleaner exports for attorney review and hearing prep.

It is still a documentation tool, not legal advice and not a promise of any court outcome. The value is showing up with a clearer timeline, stronger supporting records, and fewer missing details.

No. Custody Journal is not legal advice and does not replace an attorney.

It helps you document facts, store records, and prepare information more clearly. If you need advice on strategy, filings, admissibility, or what to do in your specific case, that is where a qualified attorney comes in.

Custody Journal is built for sensitive custody records, so privacy is taken seriously. The platform includes encrypted document storage, audit trails, and a record-keeping model designed around preserving documentation instead of casually losing or overwriting it.

In normal-person terms: this is meant to be a much more serious place for custody evidence than your notes app, your downloads folder, or a chaotic pile of screenshots.

Start simple and log real things consistently.

A good rhythm is:

• log incidents while they are still fresh
• save supporting files right away
• track exchanges and schedule problems as they happen
• document important communication instead of trusting memory
• review your timeline regularly so patterns are easy to spot

You do not need to write a novel every time something happens. You just need a clear, factual habit. That is usually what turns documentation from “I swear this keeps happening” into “here is the timeline.”